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Fire & Water - Cleanup & Restoration

Archived Blog Posts

We Mitigate and Repair Damage from Heavy Rainstorms

5/18/2022 (Permalink)

An outside storm drain clogged with debris from a rainstorm Heavy rainstorms can clog storm drains with debris.

As the Spring season continues, we are starting to see more and more rainstorms pop up.  If you’re not prepared, they can cause severe flooding damage.  Just like this job we recently received. where a storm drain right outside this family’s basement was clogged by storm debris.

The clog caused a massive amount of water to pour into their basement, completely ruining their wood floors and leaving four-inch-high water line marks on all the walls.  Our Mitigation Team had to tear up all the wood floors and make a two-foot-high flood cut in all the drywall to ensure all the moisture in the basement was removed.  Our Construction Team then went in and installed brand new wooden floor panels, new drywall and even a new door to their basement bathroom.

While we were able to leave this basement better than it was before the storm, it goes to show how devastating heavy rainstorms can be.  You can never be too prepared.  And if you find yourself in a similar situation, gives us a call and we will make it “Like it never even happened.”

Electrical Fires Are No Joke.

5/16/2022 (Permalink)

Bedroom charred by fire exposing wood beams and insulation Even the TV was melted in this electrical fire.

We here at SERVPRO encounter many different fire damage emergencies, from gas stoves improperly turned off, to faulty heaters.  Arguably, electrical fires can be the most sinister.  They are mostly preventable if you take the proper precautions, like not overloading any one outlet or not running cords underneath carpets.  Sometimes though, they just short out, like at this job we finished recently.

When the wall outlet on the second level bedroom of this townhouse blew, it started a fire that consumed the whole floor.  The walls, ceiling, and floor of each room suffered massive damage and were beyond repair.  Our mitigation team was forced to completely gut the entire area, stripping away everything to just floorboards and studs.

The only precaution that may have avoided this disaster is making sure that every ten years, a licensed electrician checks the home’s entire electrical system.  Aside from that, you can always count on our mitigation team to clear out the damage, and our construction team to then rebuild it.

Flooded Church Facility? We Can Help!

5/16/2022 (Permalink)

Long tiled hallway with many sitting pools of water on the floor. The scope of this job was huge!

We here at SERVPRO pride ourselves on the ability to tackle all types of water loss.  Big or small, we have the experience and expertise to make any disaster “Like it never even happened.”  That includes a recent job we finished at a local Church.

When one of the toilet valves on the second floor busted overnight, water poured through the ceilings and affected more than fifteen rooms on both levels.  From offices to stairwells to even the children’s daycare center, water pooled up everywhere.  In total, we used more than thirty high powered air movers and three refrigerant dehumidifiers to completely dry and remove all of the water. 

Water losses of this size don’t happen often, but rest assured, when they do, we are primed and ready to respond as fast as possible.  We certainly have the ability and capacity to help any sized commercial organization.

Have A Commercial Water Loss? Call SERVPRO for full service!

5/10/2022 (Permalink)

An office space with brand new hardwood floors installed. Our Construction Team updated the damaged floor tiles with this beautiful hardwood floor!

We pride ourselves on the ability to respond to water disasters of all sizes.  From a small single-family home basement leak to a hotel sprinkler system malfunction affecting multiple floors, we have the expertise and equipment to fully mitigate all water damage.

For example, when a local condominium in-door pool leaked due to a faulty valve, the entire basement floor hallway and offices were flooded.  After being called out to the site, we successfully removed the water and dried the affected areas.  It was apparent, however, that the tile flooring was damaged beyond repair.  Our Construction Team then came in, completely removed all of the tiles, and replaced them with a beautiful hard wood floor.

When all was said and done, we not only made the pool leak “Like it never even happened,” we upgraded the look and feel of the space.  If you have a commercial building in need of water mitigation and construction, we can offer you the same full service!

SERVPRO Has Its Own Meteorologist?

4/15/2022 (Permalink)

A weather map of the United States with a SERVPRO logo in the bottom right We take storm preparedness very seriously.

It might surprise you, but we here at SERVPRO have our own Meteorologist.  Storm preparedness is something we take very seriously.  It’s not enough to just pay attention to the Weather Channel.  We’re not interested in routine showers or overcast days.  We want to be able to track huge weather patterns that result in severe storms before they happen.  Any leg up we can get on the weather allows our national storm response teams to quickly mobilize where they are needed most. 

Every second counts when it comes to storm damage.  Our number one goal is to help alleviate the anxiety and pain of those affected by weather disasters.  The sooner we can respond to them, the sooner they can get back to living a normal life.  Not to mention, the less likely their situation gets worse.  Having our meteorologist track last years polar vortex as it was developing, helped save those affected time and money.  It’s just another way that we go above and beyond for our customers.

Commercial Jobs Require Commercial-Sized Equipment

4/13/2022 (Permalink)

The Nikro PS1000, Phoenix FireBird, and Dri-Eas LGR 7000 lined up in a warehouse. Our industrial-grade equipment can handle anything!

Did a pipe burst in your office building causing water damage on multiple floors?  The equipment used for residential mediation just won’t cut it.  That is why we carry a whole suite of heavy duty, industrial-grade machines, powerful enough to tackle the biggest disasters. 

One such machine is the Nikro PS1000 HEPA Air Scrubber.  With its uniquely designed filtration system, this air scrubber produces 99.7% absolute clean air, removing airborne contaminants and even odors.  Using between 2.3 and 2.8 amps to run, and weighing 74 lbs, the Nikro PS1000 prevents the spread of nasty mold spores like no other.

Another powerhouse that we use is the Phoenix FireBird Heat Drying System.  Highly flexible, The FireBird operates freestanding or with 12-inch flex duct on the inlet and/or outlet to distribute the heat precisely where we need it.  It’s capable of producing heat at 80°F on its highest setting, completely drying any hidden water moisture.

Last but not least, we have the Dri-Eaz LGR 7000 Dehumidifier.  This state-of-the-art machine precools incoming air before it passes over a cold evaporator coil (20°F to 30°F below the dew point).  The cold coil condenses any water vapor into liquid water that then collects in condensate pump and is removed by an automatic pump-out system.  The Dri-Eaz 7000 is one of the most efficient ways to reduce the moisture level in the air and accelerate the drying process.

With these tools in our tool belt, our commercial clients can rest assured, no matter how big the job, we have them covered!

Preparing For Spring Storms

4/11/2022 (Permalink)

Multi-color umbrella blocking heavy rain with the title, "Preparing For Spring Storms" up top and a SERVPRO logo beneath Don't get caught in the rain this Spring!

Spring is finally upon us!  As the cold weather of winter starts to thaw, it’s a good time to start preparing for the climate shift.  April showers sound delightful on paper, but they can quickly escalate into torrential downpours or thunderstorms.  That is why it is never too late to double check your storm readiness.

First off, everyone should have a general emergency kit in their house and vehicle.  These should include a radio, flashlight, extra batteries, a first-aid kit, emergency contact information and non-perishable food.  No matter the type of storm, these kits are invaluable to have.

More specific rainstorm advice revolves around potential flooding.  Make sure you keep your gutters and storm drains clear of leaves and debris.  Try and keep valuables on high shelves when storing materials in your basement or areas that are prone to flood.  Always keep rain gear and water-resistant clothing easily accessible in your home and car.  Last but not least, never drive through standing water or wade into flooding basements.  Both can be fatal.

These simple steps can be lifesavers.  It’s important for everyone to take stock and implement them as we enter the rainy season.  And if you do experience any flooding this spring, you can always count on us to restore the water damage.

Introducing the new Phoenix DryMAX BLE Dehumidifier!

3/24/2022 (Permalink)

Green Phoenix DryMAX BLE Dehumidifier placed on the floor of a warehouse This machine is a serious upgrade to our water mitigation services!

Always looking to leverage the latest and greatest technologies, we here at SERVPRO are proud to upgrade our water mitigation services with the new Phoenix DryMAX BLE Dehumidifier! This large category dehu weighs a mere 63 pounds, uses only 5.7 amps of power, and comes equipped with a heavy-duty condensate pump, epoxy-coated coils, superior MERV-10 filtration, and Bluetooth functionality. 

But what do all these numbers and acronyms mean for our customers?  Its light weight relative to its size allows us to set up more dehus more quickly when on-site.  Its superior energy efficiency allows us to plug in multiple units at the same time as well as reducing the noise it makes.  Last but not least, the integrated Bluetooth technology allows us to seamlessly document drying reports.

And these are just the highlights of what this machine can do.  It is a significant upgrade from the older model and we’re super excited to start utilizing it!

Storm Response Program

3/11/2022 (Permalink)

A white Van completely filled with green air movers We're fully prepared to go where ever a storm hits!

Our franchise is extremely proud to be a part of the national SERVPRO Storm Response Program.  Our company is built upon the desire to serve those affected by disasters.  Be it a small bathroom leak or a category 5 hurricane, we are committed to help restore what is lost.  While our first concern is always for those in our immediate community, sometimes the need created by huge national storms is too great to ignore. 

Last year, for instance, during the horrible winter freeze in Texas that incapacitated their power grid, we traveled to Irving to help those most in need.  Later in September, in the wake of Hurricane Ida’s devastation, we drove up to Philadelphia to start rebuilding the damage.  Every second counts during national storm emergencies.  Without the Storm Response Program, coordinating these efforts would have taken much longer. 

These experiences have shaped us into an even more close and compassionate crew.  The gratitude and love we received out in the field have had a deep affect on us and our work even here at home.  This is why we will continue to be a proud member of the Storm Response Program.

How We Use Thermal Imaging

3/4/2022 (Permalink)

Flir C2 Thermal Camera being used in a bedroom. The Flir C2 Thermal Camera helps us detect unseen moisture!

We here at SERVPRPO are always leveraging the latest, state-of-the-art technologies to improve our water mitigation process.  It’s just one of the many ways we strive to offer the very best service to our customers.  One such example is how we utilize the newest thermal imaging cameras like the Flir C2. 

By using the powerful Flir C2 Thermal Camera, we can detect unseen moisture behind walls and ceilings without having to cut out any drywall.  We can even track that moisture to its source, giving us the most accurate information on your water loss before the mitigation process even begins.  This saves time and money on unnecessary demo and ensures the precision of our work.  Rest assured, we will continue seeking out and using the industry’s top tools to enhance our customer’s experience.

We Offer Businesses Emergency Ready Profiles (ERPs)

3/1/2022 (Permalink)

SERVPRO Emergency Ready Profile (ERP) Logo An ERP is the best way to prepare your business for a disaster!

Did you know that about 50% of commercial businesses may never recover after suffering a disaster?  Whether a water or fire loss, natural or man-made, all can be equally devastating.  The most important factor in being one of the 50% of businesses who survive is preparedness and we are here to help.  By developing a free SERVPRO Emergency Ready Profile (ERP), you help minimize any costly interruptions to your business.

In short, an Emergency Ready Profile (ERP) is an immediate and concise plan of action in case of any size disaster.  Not only does an ERP establish our franchise as your disaster mitigation and restoration provider, it identifies your organization’s line of command for authorizing work to begin.  This allows the mitigation process to start sooner, saving you time and money.  An ERP also provides us with your facility’s important details, such as shut-off valve locations, priority areas and contact information.  Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency.  It also helps us know exactly where to go and who to speak to when we arrive onsite.

Best of all, the ERP program is absolutely free.  You can set up this plan of action for no cost and use it to keep your staff informed on emergency procedures.  So, call us today, and we can start protecting your business.

Introducing The New Phoenix Focus II Air Mover!

2/18/2022 (Permalink)

Close-up picture a SERVPRO branded Focus II Air Mover machine against a green and gray background. Our newest weapon against water damage!

We here at SERVPRO are continually researching new tools and techniques to upgrade our water mitigation process.  Constantly pushing our craft further allows us to offer our customers the very best service.  That is why we’re proud to introduce the newest addition to our water mitigation arsenal: the Phoenix Focus II Air Mover!

Using only 1.1 amps and weighing just 15 pounds, this little guy actually packs a quite a punch with 1015 CFM.  Those are just numbers though.  The bottom line is that this machine’s small footprint allows us to more efficiently dry hard to reach areas like crawlspaces, attics, and small bathrooms.  The Focus II is also stackable and easy to set up, helping us to start working on your water loss even faster without sacrificing drying power.

We are extremely excited to start utilizing the flexibility and power the Focus II offers.  And rest assured, we will continue to seek out the most innovative and state-of-the-art technology to help bring our customers the premiere service they deserve.

February is American Heart Month!

2/8/2022 (Permalink)

Eight SERVPRO employees wearing red in an office with the SERVPRO logo on the wall behind them Our team is wearing red to promote American Heart Month!

February may be best known for Valentine’s Day, but there’s another reason why it’s associated with hearts: it’s American Heart Month!  We at SERVPRO understand the importance of heart health.  Every year, we strive to do our part and encourage not just our employees, but everyone, to live a more active lifestyle.

Sadly, heart disease remains the number one cause of death in the United States, but the good news is that there are lot of ways to protect your heart.  Here’s a simple checklist of some preventative actions you can take.

  • Understand Your Risks, Whether Genetic or Habit.
  • Get Your Blood-Pressure and Cholesterol Checked
  • Choose Heart-Healthy Foods
  • Aim for a Healthy Weight
  • Manage Stress
  • Get Regular Physical Activity
  • Quit Smoking
  • Get Enough Good-Quality Sleep

More in depth information can be found on the NIH website here: https://www.nhlbi.nih.gov/health-topics/heart-healthy-living

This year, to further promote a healthy heart lifestyle, we are running (no pun intended) a Steps Challenge for our office.  For the entire month, our employees are tracking the number of steps they take every day.  Whoever has the most cumulatively at the end of February 28th wins a gift card.  The real winners, though, are all of our hearts! 

We also would like to extend an invitation to everyone to join us in this challenge and help us raise awareness for this cause.  Together, let’s keep our hearts healthy and pumping!

Tips to Prepare for Winter Storms

2/7/2022 (Permalink)

A winter highway lined with bare trees covered in snow.  Orange and green banner on the bottom saying "Winter Storm Tips." It's never too late to prepare for winter storms.

The winter storm season is upon us!  In fact, we have already endured a couple this year, but it’s never too late to prepare for the next one.  Here are some simple tips to keep safe in case you are caught outside during a winter storm.

First off, make sure that whenever you leave the house, you are properly dressed for cold weather, even if you aren’t planning to be outside for long.  This may seem obvious, but in the event that a storm strands you outdoors, its crucial to be bundled up.  For extreme cold, its recommended to wear 2-3 layers of clothes, 1-2 pant layers, a warm hat, gloves, waterproof boots, and a face covering like a scarf.

If you plan to be driving in extreme cold weather, you should keep your gas tank at least half full.  This will allow you to keep your vehicle’s heat on longer in the event you get stuck out on the open road.  It’s also important to keep a winter survival kit in your car.  Alongside year-long necessities like jumper cables, working flashlights, a First-Aid kit, non-perishable foods like nuts and energy bars, water bottles, and a phone charger, you should also store some blankets, a shovel for snow, and an ice scraper.  

Of course, these tips also apply if your house loses electricity, and you are snowed in.  However, it’s important to remember in that situation to never use gas stoves to try and keep warm.  The risk of a house fire is too great.  Also, if you have a generator, make sure it is properly ventilated to avoid any carbon monoxide poisoning. 

Hopefully, these tips can help you brave the next winter storm.  It always pays to be prepared!

Experienced A Fire Loss? Call the professionals at SERVPRO!

1/28/2022 (Permalink)

Green SERVPRO box truck parked outside. We are always ready to respond to your fire damage emergency!

Available 24-hours a day, we here at SERVPRO of Marlton/Morningside are primed to react “faster to any size disaster,” whether that be a small electrical fire or a huge gas leak blaze.  Every fire loss is unique, requiring different techniques and equipment to completely restore the damage.  Our team is IICRC trained and certified to handle them all, ensuring our customers the very best results. 

Call Today! (301)-856-5402

The fire damage restoration process starts with our Production Team disposing all the unsalvageable debris from the fire.  Once cleared away, they work to save any smoke and soot affected valuables and furniture, eliminating any nasty odors that may have set in.  Finally, our Construction Team steps in to fully restore any structural damage to walls and flooring.  When finished, they make your home or business look “Like it never even happened.”

All along the way, we make sure to keep our customers informed of the process.  Fire damage doesn’t just devastate physical buildings.  Fire damage can also take quite a heavy emotional toll on those that live and work in those buildings.  This is why we are so committed to providing the most caring and transparent guidance in the industry.  Helping our customers navigate such a difficult time in their lives is a huge responsibility we do not take lightly.  When all is said and done, we strive to offer the most complete fire restoration service to our customers.

Marlton/Morningside's Premiere Water Damage Restoration Company

1/19/2022 (Permalink)

Group of SERVPRO employees wearing SERVPRO polo shirts smiling, standing against a green wall with the SERVPRO logo. Our team is committed to restoring our customer's water damage!

We at SERVPRO of Marlton/Morningside pride ourselves in being the premiere water mitigation company in the area.  With 24-hour emergency service, we can respond day or night to water disasters big or small.  Every second counts when it comes to water damage, so you can trust us to be the fastest professionals on-site.  Once there, our highly trained team of IIRC certified technicians will clean up any remaining water, remove unsalvageable property, and ensure the affected area is completely dry.  Our talented Construction Team can then fully restore that damaged property, making it “Like it never even happened.”  

Call Today – (301)-856-5402

We understand how stressful, and frankly scary, experiencing a water loss can be.  Whether a basement flood or a burst pipe, we are trained to guide you through this difficult time and explain every step along the way.  To help you prepare for the first step, here’s what to expect when you call our office. 

Our Dispatcher will ask you for some information such as, your name and contact information, the address of the affected home or business, the type of material affected (wood or tile flooring, etc.), any insurance you have, approximately when did the water damage occur, what caused it and if there is electricity available on-site.  These questions help us ascertain the severity of the damage, what equipment will be needed to start the mitigation process, and how many personnel are required. 
Please keep this information in mind when you call, as it will help us to dispatch to your location and start work even faster.

Winterizing Commercial Buildings

1/12/2022 (Permalink)

Commercial warehouse storing tires with leaking water pooling on the floor and dripping down the walls. Follow these steps to avoid damage from burst pipes like in this photo.

The winter season is upon us.  For those managing either occupied or unoccupied commercial buildings, it can be a scary season.  Frozen pipes bursting and old roofs leaking can cause your business dangerous and expensive damage.  That is why it is always important to think ahead and have a prevention plan.  Here are some tips for keeping your commercial buildings safe from the cold.

Making sure the heating system of your building is working properly may seem like common sense but scheduling periodic professional inspections throughout the year is vital.  Check your rooftop HVAC units, water heaters, and furnaces for cracks and consider replacing furnaces older than 10 years old.  It’s also important to properly shut off your cooling systems when you do switch to heating.

To avoid frozen pipes, make sure to test their freeze stats and valves.  Wrap the ones in unheated areas of the building and take care of any cracks found in exposed pipes

For unoccupied buildings, it’s important to not turn off your thermostat.  Keeping the internal temperature at least 55 degrees will also help avoid your pipes freezing.  Even for buildings that are occupied this winter, it is advised to keep the thermostat relatively low.  Not only does this save your business some money, but it reduces the risk of fire.

Regularly inspecting your building’s insulation is also important.  Make sure to replace any damaged or old insulation to avoid any major heat loss in your building.  Special focus should be paid to roofs and unheated attics.

Speaking of roofs, any holes or torn shingles must be patched to avoid major water leakage from potential melting snow.  Double checking the existing seals for any damage or structural weakness also helps ensure your roof can withstand another winter.

We hope these tips give you some peace of mind.  By no means is this an exhaustive list, but by putting these suggestions into action, you can help prevent costly damage this winter season.

Preventing Winter Fires

1/6/2022 (Permalink)

Living room with a charred hardwood floor and lounge seats covered with soot from a fire.  Simple prevention measures can help keep you from experiencing fire damage like this.

It’s easy to overlook, but the risk of house fires actually increases in the winter months.  In fact, “half of all home heating fires occur in December, January, and February” according to the U.S. Fire Administration.  Many factors contribute to this, including unkempt fireplaces, improper electrical appliance usage, and candles.  All of these made worse by the colder weather.  So, before you get too cozy indoors this winter, take a moment to enact some simple fire prevention steps.

It may be simple, but before you start using your fireplace, have a professional clean and inspect your chimney and vents to make sure they are safe to use.  Optimally, this should be done every year.  You should also make sure to store the cooled ashes from your fireplace in a tightly covered metal container and keep the container outside at least 10 feet away from any buildings.

To reduce the risk of electrical fires, make sure you plug only one heat-producing appliance directly into a wall outlet at a time.  This includes space heaters and kitchen appliances like microwaves and toasters.  Also, it is important to never use extension cords with these appliances, as it increases the chance of sparks.

As for candle safety, the most important tip is to make sure you keep all lit candles at least 12 inches away from anything flammable.  In fact, it is recommended to use battery-operated flameless candles instead of real ones in the event of power outages.

With these simple tips in your back pocket, you can rest easy, and enjoy the warmth and comfort of your house during these cold months.  For more information on preventing winter fires, make sure to visit the National Fire Protection Association’s website here: https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Seasonal-fire-causes/Put-A-Freeze-on-Winter-Fires.  And if you do experience a fire this winter, we are always here to help restore your house “Like it never even happened."

What is the IICRC?

12/15/2021 (Permalink)

Picture of front door of office with a white IICRC certified sticker and an orange SERVPRO sticker on it. Our IICRC Certified sticker is the first thing you see when you walk up to our front door.

You may already know that SERVPRO is proudly an IICRC certified firm, but what exactly is the IICRC and how does it ensure our customers get the best service?

To start off, IICRC stands for the Institute of Inspection, Cleaning and Restoration.  Founded in 1972, It is the governing body of the mitigation/restoration industry, setting the procedural standards by which all cleaning, inspection, and restoration work is measured.  Considered “state of the art” in the contamination field, the IICRC is also an accredited member of the American National Standards Institute (ANSI) which verifies the regulation process.  In short, these entities quicken the acceptance of new products and methods while keeping them safe and effective for all consumers. 

By continually maintaining our IIRC certification, SERVPRO can offer our customers the most technologically advanced products and techniques in the restoration business.  More importantly though, these rigorously tested standards help keep our customers safe, another reason why SERVPRO is the premier restoration company.

Creating Precise Estimates with Xactimate

12/14/2021 (Permalink)

Brown haired man with beard using an iPad to create estimates Xactimate can even be used on an iPad!

Our focus here at SERVPRO is to offer our customers the very best service in their time of need.  That is why our team is certified to use the software program Xactimate, which helps us to create estimates much faster and more accurately than ever before. 

In fact, Xactimate is the leading standard in the restoration industry, used by contractors and insurance adjusters alike.  This means that our customers’ insurance companies can work seamlessly with our estimates, cutting down on the time spent not working on that water leak in your basement.  Since we are the preferred vendor for insurance companies like State Farm, it also allows them to send us jobs directly, even further streamlining the restoration process.

Most importantly, our customers can rest assured that the estimates they receive from us are detailed and precise.  We have worked hard to obtain and maintain our certifications.  Just another example of our commitment to our customers’ satisfaction.

3 Important Home Fire Safety Equipment

12/13/2021 (Permalink)

Basement covered in insulation and debris from a fire. Help prevent fire damage like this with these 3 fire safety equipment.

As the weather gets colder and colder outside, we turn more to our houses for refuge. But when our time spent indoors with our fireplaces and heaters increases, so does the risk of house fires. With that in mind, we put together a quick, easy list of important fire safety equipment everyone should have in their house to help prevent fires.

Fire Extinguisher –

While this may seem obvious, having a working ABC-class fire extinguisher in the house is often overlooked.  Cooking fires are the number one cause of house fires according to the National Fire Protection Association, so it is strongly recommended to keep at least one of these in the kitchen

Smoke Detectors –

Probably the first line of defense for those unaware a fire has even started, it is recommended to place at least one in a centralized area of each floor of your house, including one for each bedroom.  In fact the National Fire Protection Association reports that almost two-thirds of fire related casualties happen in homes without a working smoke detector.  To help with the chore of keeping your smoke detectors working, you can even purchase some with sealed 10-year batteries.

Carbon Monoxide Alarms –

Just as important, these alarms detect the deadly, colorless gas Carbon Monoxide.  A CO leak in tandem with a fire can be devastating.  You can even find combination smoke and carbon monoxide alarms.  Like smoke detectors, make sure to place them in centralized locations on each floor of your house as well as in the bedrooms. And regularly test them to ensure they are working properly.

We hope that this quick reminder on the importance of these 3 pieces of fire safety equipment will help keep you and your home safe this winter. And if you do experience any fire damage, you can always count on us to clean it up “Like it never even happened.”

Our 1st Annual Coat & Blanket Drive!

12/13/2021 (Permalink)

Professional man with gray hair and professional woman with dark hair standing next to festive donation box. Donations are piling in!

It’s the most magical time of the year! The holiday season is a time where families and friends come together and make these cold and long evenings feel warm and bright. It is a time to be grateful for the little things, but most importantly, it is a time to give back to those that may be less fortunate. That is why, in the grand tradition of the season of giving, we are proud to announce our 1st Annual Coat & Blanket Drive!

Along with our local State Farm partners Sharon Eddy, Reggie Harris, and Kelly Allison, we are accepting new and gently used coats and blankets at our offices for the entire month of December. Our staffs and families have already contributed, but we would love to invite the community as well to participate in this cause. Even if you are unable to make it to our office or any of our drop locations, simply give us a call at (703)739-2800 and we will make arrangements to pick up any donations you have.

At SERVPRO, our motto, “here to help,” applies to more than just repairing water damage from a violent storm. It is a social responsibility we take on daily. A commitment to always give more than we take because we are all in this together.

At the end of the month, we will gather all the coats and blankets and donate them to our local Christ House ensuring the most in need this holiday season will benefit from them. Giving back and providing a helping hand is in our DNA here at SERVPRO. Whether it’s helping those that are less fortunate get through these cold months with warm clothes, or restoring a family home after a devastating disaster, we are forever grateful for the opportunity to serve our community.

From our families to yours, we wish you all a blessed holiday season!

We Specialize in Flooded Basement Cleanup and Restoration!

12/6/2021 (Permalink)

Basement wood floor, half stained black due to flood.  A pool of water is still visible next to a washing machine. This basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth calling us and letting our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (703)-739-2800

Thanksgiving Safety Tips

11/23/2021 (Permalink)

Infographic on fried turkey safety. Find flat area, use gloves, and be prepared with fire extinguisher. Tips for your delicious fried turkey!

Thanksgiving dinner is one of most special meals of the year for any family, but without proper care and attention, it may turn disastrous. In fact. according to the National Fire Protection Association, “Thanksgiving is the peak day for home cooking fires with more than three times the daily average.” This is why it is so important to practice the proper fire safety when cooking your delicious turkey. Check out these tips listed below to ensure your Thanksgiving doesn’t go up in flames.

For general oven and stovetop cooking:

  • Always stay in the kitchen to attend your food while cooking on the stove.
  • Frequently check the oven where your turkey is being cooked.
  • Keep children and pets away from any hot surfaces.
  • Keep all cooking surfaces clear of unneeded items, including the floor to avoid trips and falls.
  • Test your smoke alarms before starting
  • Know where you keep your fire extinguisher and make sure it hasn’t expired.

If you prefer your turkey deep fried:

  • Only use a deep fryer outside, at least 10 feet away from your house and anything flammable.
  • Make sure the fryer is at ground level on a flat and sturdy surface
  • Place the turkey in the pot with water before using oil to test the correct amount needed for cooking.
  • Wear long protective gloves that cover your hands and arms.
  • Thaw the turkey completely before frying.
  • Frequently use a cooking thermometer so that the oil doesn’t overheat.
  • DO NOT use water on a grease fire so make sure to always keep a fire extinguisher handy.

Bonus tip:

  • If you don’t have a working fire extinguisher on hand, you can use baking soda in an emergency.

The most important safety tip, however, is to call 911 when a fire grows out of control.

We hope that this friendly fire safety reminder will help you and your family enjoy Thanksgiving to the fullest.  And if your family does experience a fire, know that our family is just a phone call away, fully prepared to clean up any damage. For more fire safety tips, you can visit https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Seasonal-fire-causes/Thanksgiving and https://www.usfa.fema.gov/prevention/outreach/cooking.html

Introducing Our SERVPRO Construction Team!

11/18/2021 (Permalink)

Two professional women smiling. Alexis Chavez and Maria Fuster. Our SERVPRO Construction Team!

We are extremely excited to announce our continued commitment to our SERVPRO Construction Team! Tasked with furthering the excellent work our Mitigation Team performs, the Construction Team turns our motto “Like it never even happened,” into a reality by closely working with our customers and ensuring we exceed their needs and expectations. Our team wouldn’t be possible without the two hard working ladies leading it, so we are even more proud to introduce the awesome Alexis Chavez and Maria Fuster!

Alexis graduated from The University of Mary Washington in 2019 with a BS in Business Administration and a minor in Business Spanish. While at UMW, she played soccer at a highly competitive level, where she honed her cooperative spirit and perseverance. When she’s not at work helping our construction process run smoothly, she still enjoys playing soccer in the local adult league and cooking for family and friends.

Maria was born and raised in Northern Virginia and graduated from George Mason University in 2016 with a BA in History. After five years of teaching high school history, she decided her planning and organizational skills could be utilized elsewhere. Taking a leap of faith, she earned her Project Management Professional (PMP) certification and changed her career path to commercial construction. In her free time, she enjoys spending time with family, friends, and her two dogs.

Both Alexis and Maria excel at bringing the goals of our customers to life, whether that be to restore what was or improve upon it. Their dedication to customer service is impressive and their attention to detail upholds our pledge to only the highest standards of performance. Rest assured, our customers are in good hands with either one leading their projects. As such, we could not ask for a better pair to lead the future of our Construction Team!

The Most Common Places For Water Damage in a Marlton/Morningside Area Home

6/3/2021 (Permalink)

leaking fridge Here you can see how a leaking fridge may cause water damage if left unattended

Many people assume water damage only happens after intense storm weather, however water damage can happen anywhere and at anytime inside a residential or commercial building. That said, one of the primary spots in the house or office that water damage occurs is the kitchen. 

Because the kitchen is such a "hot spot
 for water damage, below we've listed the top 3 areas to look for water damage.

Knowing where problem spots are in the kitchen can help you know where to keep an eye out for leaks and ultimately, protect your kitchen from the harmful effects of water damage.

Hotspot #1 The Dishwasher
Due to the frequent use of this appliance, it isn't uncommon for leaks to develop causing the dishwasher to overfill with water and subsequently leak out causing water damage.

Frequently check for water accumulating beneath the dishwasher in order to catch any leaks as soon as possible and limit the water damage

Hotspot #2 The Sink
Sinks are the number one source of running water in a kitchen, and as such are one of the primary spots we see water damage occur.

Sink leaks can have a variety of causes, ranging from a drain or faucet leak to corroded sink parts.

Be sure to inspect piping underneath the sink about every 6 months and keep an eye out for puddles of water and corroded sections.

Hotspot #3 The Refrigerator and Ice Maker
 The refrigerator and ice maker are also susceptable to leaking and subsequent water damage. 

In order to catch a leak before irreparable damage is done, look for pools of water on the floor beneath the fridge and ice maker. For further water damage prevention, refrigerators and ice makers should receive regular maintenance and inspection.

Leaks in the kitchen causing water damage can result in major structural damage, as well as the growth of mold and mildew. If you noticed any leaking or water damage in the aforementioned "hotspots" or anywhere in your home or office, remember, SERVPRO is here to help. We are water damage specialists, experienced with all types of residential kitchen water damage. Call SERVPRO of Marlton/Morningside today at (301) 856-5402.

One Landscaping Trick to Limit Storm Damage in Marlton/Morningside

6/3/2021 (Permalink)

Large tree blown over Here you can see just how dangerous trees can be and how they exacerbate storm damage

Storm damage is often unexpected and incredibly inconvenient. While no one can control the weather there is one very easy "trick" you can do to help limit the amount of damage a storm may cause! Below we will explore how pruning can prevent storm damage and some best practices to follow while pruning!

Pruning limits the amount of debris a potential storm can blow into your property as well as gives you a chance to inspect a tree for health and potential hazards.

Before and while pruning, make sure to  look for these signs of a potential hazard:

  • Cracks in the trunk or major limbs.
  • Hollow trunk (or mushrooms growing from the bark, indicating decay)
  • Heavy leaning to one side or the other
  • Branches hanging over the house near the roof.
  • Limbs touching live power lines.
  • V-shaped forks rather than U-shaped ones. V-shaped are more likely to split.
  • Branches that cross and interfere with each other.

These are signs that the tree may pose a greater threat to your residential or commercial structure and may need to be cut down.

Now, while pruning it is important to:

  • Avoid pruning branches that are flush with the trunk. This could expose trunk wood, opening the tree up to possible decay or insect damage.
  • Begin by making a cut partway through the bottom of any limb to be trimmed, a few inches from the trunk. Then cut through the limb just above the first cut. This ensures that when the limb falls, it will not tear a long strip of bark on the way down.
  • Finish by cutting off the few inches sticking out from the trunk. Leave the “branch collar,” the swollen area of trunk tissue that forms around the base of a branch. Keeping the branch collar protects the main trunk from damage.

After a storm, prune a tree just enough to balance the loss of roots. Cut out broken, diseased and malformed branches to give the tree a desirable shape. Continue to care for them to help them get healthy again.

Following these pruning tips will help limit storm damage, however, nothing can eliminate the threat of storm damage completely! If your residential or commercial building has suffered any storm damage give us a call here at SERVPRO of Marlton/Morningside at (301) 856-5402 and we will handle the mess quickly, professionally, and with great customer service!

How Thunderstorms Cause Storm Damage in the Marlton/Morningside Area

6/3/2021 (Permalink)

tree falls down after thunder storm The aftermath of a serious thunderstorm

Many people think only tornadoes, hurricanes and other extreme weather conditions can cause storm damage but that isn't the case. Yes, while the more extreme weather patterns can cause very devastating storm damage, a sever thunderstorm can be quite destructive as well. In this article we'll explore exactly what kinds of damage a thunderstorms can cause.


In addition to the thunder and lightning, people generally associate with thunderstorms, you can't forget that a thunderstorm is still a storm, meaning there is potential for flooding due to excess rainfall. In fact, under the right conditions, rainfall from thunderstorms can cause flash flooding, killing more people each year than hurricanes, tornadoes or lightning.


Lightning is responsible for many fires around the world each year, and causes fatalities property damage.


While technically a hail storm is different from a thunderstorm, it can be the case that the two coincide and hail starts to fall during a thunderstom. Hail can get up to the size of softballs damaging windows, roofs and doors on most residential and commercial buildings.

Wind Damage

Thunder storm winds, called straight-line winds which travel up to 120 mph can knock down trees,  associated with thunderstorms knock down trees, power lines and mobile homes, causing serious damage to surrounding homes and buildings.

Now, luckily, the most sever thunder storms generally happen more south in states like Texas, however, even in the Marlton/Morningside area it isn't impossible for us to see serious storm conditions that result in storm damage. If you ever find yourself in need of storm damage restoration services call us here at SERVPRO of Marlton/Morningside at (301) 856-5402.

The Most Common Types of Storm Damage in the Marlton/Morningside Area

6/3/2021 (Permalink)

snow caves in roof Here is a picture of roof damage caused by heavy snowfall

Storm damage can be devastating. Because weather is so variable and so unpredictable its important to know beforehand, exactly what kind of damage your home may suffer from a severe storm.

These are some of the most common types of storm damage to your roof, siding, and gutters.

Snow Weighs Down the Roof

Many people are shocked to learn that One of the most common types of storm damage is a damaged rough due to heavy snowfall.

Wind Damages Shingles

Strong winds can blow unsecure shingles off the room of your home AND potentially blow the shingles into a window. We've seen it happen.

Lightning Causes Fires

During thunderstorms, if you're unlucky enough to have your home struck by lightning, your home may catch on fire. This often occurs on rooftops.

Rain Causes Leaks and Damages Granules

If your area experiences excessive rain during one season, you may discover that the constant wetness wears on your roof. Roof shingles may become weaker when they have exposure to such wet weather for a long duration. When paired with other elements, like intense winds, the water can do more damage much faster, especially with leaks.

Rain also damages your shingles by reducing the granules on your roof. Granules help protect your roof and home from the hot rays of the sun, which helps keep your home cool in the summer.

Freezing Weather Causes Ice Dams

Ice dams, which trap water between your roof and a layer of ice, can cause leaking which may then turn into mold and mildew.

Water damage from ice dams isn't uncommon either.

Hail Can Dent and Crack Shingles and Siding

Hail is one of the most  damaging elements for your home's roof causing leaks and structural damage at times.

Dealing with storm damage, no matter what it is, is never fun. If you find yourself in the unfortunate place of needing help with storm damage restoration, give SERVPRO of Marlton/Morningside a call at (301) 856-5402.

What to do If You Have a Leak in the Roof of Your Marlton/Morningside Area Home.

6/3/2021 (Permalink)

Roof leaking is a common instance of storm damage. Because leaking roofs don't always seem like imminently dangerous threats to a homes' structure, people tend to wait to get it inspected and fixed.

Listen, it is important to act quickly when it comes to a roof leak. Leaky roofs never fix themselves or get better on their own. Even if the leak isn’t bad yet, get it fixed now.

Sometimes the leak hasn't fully developed yet, and instead the homeowner is noticing some of the pre-signs" of a leaky roof like:

  • Musty odors in certain rooms.
  • Water stains on your ceiling.
  • Spots on your exterior walls.
  • Bulging patches on your interior walls.
  • Missing or warped shingles.

If this is the case still call a professional for an inspection and consider calling a water and storm damage specialist to assess other damages that may have been caused by the leaking like us here at SERVPRO of Marlton/Morningside at (301) 856-5402.

Not All Fire Damage is the Same!

6/3/2021 (Permalink)

a ktichen fire Here is an example of a Class F fire

Most people don't realize this but there are different classes of fire damage. Now for the most part this isn't the type of information you, as a homeowner or commercial building owner need to know, however, it can be helpful and interesting to know the differences.

Class A Fire Damage

The most common kind of fire damage is Class A fire damage. This kind of fire damage is caused by fires from flammable solids such as plastics, paper, rubber, wood and cloth.

Class B Fire Damage 

Class B Fire Damage is caused bu fires caused by flammable liquids such as gasoline and various forms of petrol, oil, waxes, and even paint.

Class C Fire Damage

Class C Fire Damage comes from flammable gases like hydrogen, propane, butane, and natural gas. Since butane and propane gases are often used in cooking, Class C Fire Damage is typically classified as kitchen fires. 

Class D Fire Damage 

Class D Fire Damage are fires that are caused by combustible metals like magnesium, potassium and sodium.

Class E Fire Damage 

Class E Fire Damages are the result of factors that are found in both Class A and B fire damages as well as an electrical component. Class E fire damage are essentially caused by electrical fires.

6. Class F Fire Damage 

Class F Fire Damages are the fires that occur due to cooking oils and fats from frying pans that were left unattended. Due to this, Class F Fire Damages are often classified as kitchen fires just like Class C, however note that these fires are caused by liquid, while Class C fires are caused by gas.

No matter what causes a fire, the damage left behind is tragic and can be overwhelming. If you have suffered through a fire and need fire damages restoration services call SERVPRO of Marlton/Morningside, here at (301) 856-5402.

Prevent House Fires by Understanding Electrical Outlet Guidelines

6/3/2021 (Permalink)

Electrical fires are some of the most common types of household fires. in fact, according to the National Fire Protection Agency, the second leading cause of fires in homes in the United States was electronic malfunctions.

Understanding electrical outlet guidelines can help you prevent an electrical fire in your home. Knowing the answer to seemingly simple questions like: "How many cords is too many?", "How can we ensure that we are protecting our homes from electrical fires?", and "how many plugs can I plug into this outlet?", can be the difference between life and death.


The FEMA report also outlines a number of guidelines concerning fire safety when interacting with appliances, outlets, and extension cords.


Major appliances like refrigerators, washing machines and microwaves, should only be plugged directly into wall outlets. The electrical cords and wires used with these appliances should be closely monitored, as the faster you can identify damage, such as cracking or loosening, the better you can prevent an electrical fire.

Outlets and Extension Cords

Never overload an outlet with more plugs than it is designed to handle. That being said, electrical cords should also always be fully inserted into sockets and three-pronged cords should never be forced into a two-prong outlet. It is especially important to never overload extension cords, as they are only intended to serve as temporary power sources. You can often find out about an extension cord’s capacity by checking its packaging. 

Electrical fires can still happen no matter what If you ever find yourself in the unfortunate position of needing fire damage restoration services, please give SERVPRO of Marlton/Morningside a call at (301) 856-5402.

When you hire SERVPRO of Marlton/Morningside, You Hire a Family

6/3/2021 (Permalink)

SERVPRO of Marlton/Morningside member Martin Graduates SERVPRO of Marlton/Morningside member Martin Graduates

We know you have so many choices when it comes to damage restoration service providers in the Marlton/Morningside area, however, we believe we stand out from the rest of the competition, not only because we work harder, better and faster the rest, but because we care about each other just as much as we care about our community.

Here at SERVPRO of Marlton/Morningside we don't only work together, we love, celebrate and grieve together.

Whether it be a graduation, or the untimely death of a relative, we are there for one another as a real family.

So when you SERVPRO of Marlton/Morningside responds to a damage restoration service call,  we're sending out our family to help make our community better.

In this picture we have one of our crew members celebrating his recent graduation with the rest of the team! Look how happy everyone is!

Morning Meeting Date 6/3/21

6/3/2021 (Permalink)

SERVPRO Team Meeting The SERVPRO team meets to discuss the plans for the day

One of the reasons SERVPRO of Marlton/Morningside is so efficient in responding to local damage restoration service calls is our commitment to preparation. 

Even before we get our first call of the day we are working together to strategize the best way to handle the tasks of the day, celebrate and review what we accomplished the day before, and set new objectives and goals for the days ahead.

These "power meetings" are just one of the many team structural tools our President, Bill Warnecki has set in place to keep us close as a team and focused.

In the picture in this blog we were going through our daily team meeting, trying to fine tune the routing schedule for the day. 

Everyone on the team is present (even if they aren't all in the picture) and we all are invited and encouraged to chime in and provide our insights and input.

Nothing especially noteworthy happened today, but that's perfectly fine. Business as usual is still business!

Warning Signs of Mold in a Marlton/Morningside Area Commercial Building

6/2/2021 (Permalink)

Because it isn't visible, mold can be difficult to detect. However, mold can be an especially tricky problem to detect in commercial buildings.

Often times there are rooms or spaces in a commercial building that people don't visit often, and as such it may take longer to detect mold. This is why it is especially important to be sensitive to some of the two early signs of mold in a commercial building.

Warning Sign #1: Smell

Mold has a very musky, even earthy smell, while hard to miss, can easily be dismissed as simply "basement smell". If you detect an unusual and persistent odor in a particular room or section of your commercial building, it is possible you have mold.

Remember, mold isn't always visible and may be growing under carpets, furniture, sinks, cabinets, etc. so the "moldy smell" is you best first early detection signal.

Warning Sign #2: Health Issues

If you or any tenants experience any health effects in addition to the presence of a weird or "moldy" odor, there is a chance there is mold present somewhere in the commercial building. Seek medical attention and consider reaching out to a mold expert, like us here at SERVPRO of Marlton/Morningside to address your mold issue.

SERVPRO of Marlton/Morningside has been handling mold remediation in the Rose Hill/Fort Hunt area for years and are committed to delivering results quickly and professionally, all while exhibiting the highest quality of customer service.

If you suspect you have mold in your commercial building, give us a call at (301) 856-5402.

How to Re-Open Sooner, after a Commercial Building Fire in the Marlton/Morningside

6/2/2021 (Permalink)

Commercial building fires are some of the most devastating work place incidents a business will face. Amongst dozens of other thoughts you will be considering "when can we reopen" will probably be one of your biggest concerns.

The key to getting back to "normal" and reopening is 1. Being prepared before the fire and 2. calling the RIGHT team to deal with the fire damage and restoration done to the commercial building. 

Although no one ever "plans" for a fire, there are steps you can take to ensure that in the unfortunate and unlikely event one happens, you and your team will be able to bounce back quickly. 

You need a detailed and comprehensive plan for exactly what to do and what to expect after a fire.

The "emergency readiness plan" (that's what we call it here at SERVPRO of Marlton/Morningside) should detail out things like, where do you conduct business while you wait for repairs, who do you get to help with the fire damage restoration, where do you store the property that wasn't damaged while repairs are being done, etc.

A plan like this is difficult to develop internally which is why so many companies spend so much more time than necessary trying to get back to normal, and also why you should reach out to a professional in the area who not only specializes in making these kind of plans for companies free of charge, but also has years of experience dealing with fire damages and restoration in the area.

SERVPRO of Marlton/Morningside is a team of professionals that does just that!

Give us a call today at (301) 856- 5402 and we'll work with you to create a comprehensive and practical emergency readiness plan to ensure in the event of a fire, flood or storm, you will be able to bounce back quickly and know that you have a competent and experienced team on call to help with any repair or restoration needs.

Top Causes of Commercial Building Water Damage in the Marlton/Morningside Area

6/2/2021 (Permalink)

Contrary to popular belief, water damage isn't only caused by flooding or harsh storms, in fact, there are three non-flooding/storm common causes of water damage in commercial buildings in Marlton/Morningside.

Cause #1 Damaged HVAC system

Damage to a commercial building's HVAC system as a result of wear and tear can lead to water leakage which can in turn cause water damage. 

Regular maintenance and cleaning can help prevent this.

Cause #2 Damaged or Leaking Pipes

As is the case with residential buildings, water damage in commercial buildings are often caused by leaking pipes or bad plumbing.

Plumbing is an especially pervasive cause for water damage since pipes are often sensitive to drastic changes in weather and pressure, which can cause them to become damaged or even burst!

Unfortunately if there isn't any apparent plumbing issue, it can be difficult to know if there is plumbing-related water damage.

Cause #3 Leaking Sprinklers

Very similar to leaking pipes, any leaks in a sprinkling system can lead to water damage. 

Regular inspection of your sprinkling system can help spot bad leaks and prevent water damage from developing.

Because water damage has so many "tricky" potential causes, it isn't uncommon to have it progress to the point where you'll need a professional water damage restoration company to step in. If that's the case, call SERVPRO of Marlton/Morningside at (301) 856-5402!

We've been handling commercial building water damage for years and always work, quickly and professionally, while providing the highest quality of customer service!

Top Causes of Commercial Fires in Marlton/Morningside

6/2/2021 (Permalink)

To the casual observer, the cause of commercial fires may seem a bit mysterious. Many of us consider fires to be a consequence of a residential kitchen mishap, however, there are six ways fires can start in a commercial building.

In this article we'll explore the most common causes of commercial fires AND discuss some helpful hints to prevent them.

Cause #1 Electrical Wiring

Faulty or damaged electrical equipment or equipment plugged in to an improper power source can generate sparks that then start a fire.

Ensure you are using properly tested and functioning electrical equipment to minimize the risk of an electrical fire.

Cause #2 Heaters

It isn't uncommon for employees to keep space heater in their office. Such heaters can catch fire if kept too close to flammable materials.

If you or anyone in your office has a space heater, remind them to be mindful of the materials surrounding their heating unit.

Cause #3 Poor House Keeping

Technically an expansion of the first two causes, if an office space has allowed flammable trash to accumulate near fire hazards like space heaters or electrical equipment, fires tend to happen. 

You can minimize the risk of such fires by properly disposing articles of flammable trash into outdoor dumpsters.

Cause #4 Smoking

Smoking is always a fire hazard regardless of the nature of the building it takes place in or near.

If people in your commercial building are smoking, they are increasing the chances of a fire, especially if they do not dispose of their cigarettes/cigars properly!

Cause #5 Friction

Similarly to electrical fires, some machines cause friction or heat up causing a spontaneous fire even in the absence of an electrical spark!

This is best prevented by making sure machines are all being operated properly and undergoing regular and appropriate maintenance.

Cause #6 Cooking Mishaps

Many commercial buildings have kitchens, microwaves, or other cooking based appliances and as such are susceptible to the same fire risks that any residential kitchen is vulnerable to.

Practice safe kitchen conduct and unplug unused appliances to minimize the fire risk in your commercial kitchen!

Commercial fires are not as uncommon as people think! If you ever find yourself in the unfortunate situation of having to deal with the aftermath of a fire in your commercial building call SERVPRO of Marlton/Morningside at (301) 856-5402.

SERVPRO of Marlton/Morningside ready for any Storms this Spring may Bring!

3/25/2021 (Permalink)

Spring Storms information Our highly trained crews are ready to respond 24/7 to storm or flood damage in Marlton/Morningside

Strong Spring weather systems bring a variety of hazards to most of the US as they move across the landscape including, Marlton & Morningside, MD. These storm systems are fueled by the collision of cold and warm air masses during Spring.

SERVPRO of Marlton/Morningside specializes in storm and flood damage restoration, and we are prepared to assist you through any downpours any season may bring. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Marlton/Morningside, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (301)856-5402

Water Restoration Experts Available 24/7, 365 days a Year at SERVPRO of Marlton/Morningside

3/25/2021 (Permalink)

SERVPRO 24/7 SERVPRO of Alexandria provides 24 hour water damage restoration service in Marlton/Morningside

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERPVRO of Marlton/Morningside provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Marlton / Morningside arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –(301)856-5402

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Follow These Safety Tips if you Are Faced with a Water Damage Concern; Then Call the Experts at SERVPRO of Marlton/Morningside!

3/25/2021 (Permalink)

Water Damage When you are dealing with water damage, immediate and safe action is crucial.

After any water damage situation, your primary focus should be safety. Electrical and “slip and fall” hazards are some of the most prevalent concerns. Water & electricity do not mix! Wires that come into contact with standing water should be immediately replaced by a professional. 

After any water damage emergency, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Be sure to: 

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

When your Marlton/Morningside home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thoroughly.

If you encounter a water damage emergency in your home or commercial space, call (301)856-6402 & SERVPRO of Marlton/Morningside will make it "Like it never even happened." 

Hidden Water Damage in your Bathroom Could Amount to Thousands of Dollars in Damage if Left Untreated

3/25/2021 (Permalink)

Water Damage in Bathroom Don't ignore any smells or indicators of water damage in your bathroom

A musty smell in your bathroom could be a sign of hidden water damage.

3 common issues are:

  • Cracked shower tile
  • Leaky seals at base of toilet
  • Damaged or old caulking and grout

Hidden water damage could lead to extensive microbial growth that can go undetected for long periods time, and can pose several potential health effects.

SERVPRO of Marlton/Morningside is available 24 hours a day for water emergencies, large or small. When you are dealing with possible water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - (30)856-5402

Regardless if there is no standing water, there could be underlying issues, and we have the highly trained property damage professionals to assist. 

Faster to Your Marlton/Morningside Water Damage Event; Timing Matters!

3/25/2021 (Permalink)

Water Damage Timeline Don't Wait! Damages, costs, and safety/health concerns rise the longer you wait to call our team of experts.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Need Water Damage Experts? And Fast! Call Us 24/7 –(301)856-5402

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Marlton / Morningside Home.

3/25/2021 (Permalink)

Fire Damage The Fire & Water Damage Cleanup & Restoration Experts at SERVPRO of Marlton/Morningside are available 24/7 for all of your damage concerns.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Marlton/Morningside will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (301)856-5402

SERVPRO of Marlton / Morningside is an IICRC Certified Firm

3/25/2021 (Permalink)

IICRC logo Our IICRC Certified Specialists can Restore your Alexandria Home

SERVPRO of Alexandria is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

About SERVPRO of Alexandria

SERVPRO of Alexandria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service for your Business in Marlton / Morningside, MD, Call SERVPRO!

3/25/2021 (Permalink)

Commercial Services Marlton / Morningside Business Owners: We provide immediate service day or night!

We know that commercial water damage can cost a business thousands of dollars in productivity; it is always our goal to help keep your business running as flawlessly as possible through the restoration process.

Commercial Services

There's never a convenient time for fire or Water damage to strike your Marlton / Morningside commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial restoration services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO of Marlton / Morningside provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs, in order to get you back in business.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (301)856-5402

Restoring your Marlton / Morningside Commercial Property After a Water Damage Event

3/25/2021 (Permalink)

Commercial Property Damage Restoring your commercial property in the minimum amount of time required is our priority to get you back in business!

Flooding and water damage events at Marlton / Morningside commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

We Answer the Phone Ready to Help
Call Today - 

Marlton / Morningside Business Owners: Help Prevent COVID Exposure in your Establishment

3/25/2021 (Permalink)

Certified: SERVPRO Cleaned seal on window Customers in Marlton / Morningside expect a higher level of clean from business.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. 

Certified: SERVPRO Cleaned – Program

The program is grounded in our unique 3 C’s: Consult, Clean, and Certify.


Not all businesses are the same, which is why a SERVPRO professional who understands the business will create a custom cleaning program to meet their specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. The business’s specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic, and congestion points.


SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect homes or businesses according to the protocols set forth by the CDC. 

  • Process. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup, and disposal of hazardous materials. 
  • Product. Certified: SERVPRO Cleaned has more than 100 exclusive professional cleaning products to meet any need, including our proprietary cleaning agent, SERVPROXIDE, which is a hospital-grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is NSF certified for sanitizing surfaces in and around food processing surfaces


Once their business location has been Certified: SERVPRO Cleaned, they will gain access to propriety signage, digital emblems, and other collateral that communicates that they’ve selected the highest standard of cleaning available to protect their employees and customers.

Call today for a Certified: SERVPRO Cleaned consultation (301)856-5402

Minimize the Risk of Damage due to Water Leaks in your Commercial Property with These Tips

3/25/2021 (Permalink)

Flooded Office Use these preventative measures and suggested rapid responses to minimize the risk of damage in your Marlton / Morningside commercial property

Severe floods, cold spells or internal plumbing failures can cause water damage that brings your business to a standstill. The impact is immediate on employees as well as the bottom line. There are Preventive Measures that mitigate the impact of these emergencies and Commercial Restoration Services to assist with the proper Response.

Preventative Measures

In the office environment, there are some things you can do to minimize the risk of damage due to water leaks.

  • It is beneficial to educate your office managers on water damage preparedness
  • This means that your managers should know how to turn off the water, electric, and gas supply
  • They should know who to call in order to have these items completed.
  • Keep basic tools in the office in the event of an emergency
  • Create and maintain a list of emergency contact phone numbers for all employees
  • Maintain contact information for your local fire and police numbers for medical emergencies


Rapid response is critical to water damage in the office. The longer you wait before the area is restored mold can develop creating the need for commercial mold removal services.

The best immediate course of action is to:

  • Call a plumber to fix the source of the loss
  • Call (301)856-5402 to remediate the damage

Of course, you can call your insurance first, but recall we are experts at the insurance side of damages and can help you get the best coverage.

At SERVPRO® of Alexandria we are the leaders of commercial water damage restoration. Contact us today to learn more!

SERVPRO of Marlton / Morningside Dispatches to Irving, TX to Assist Those Affected by Winter Storm Uri

3/11/2021 (Permalink)

SERVPRO of Marlton / Morningside was on call when storm Uri threatened the midwest. SERVPRO of Marlton / Morningside answered the call when storm Uri threatened the Midwest.

Winter Storm Uri was a major winter and ice storm that affected over 170 million Americans in mid-February 2021. 

The storm brought severe destructive weather and caused blackouts for over 9 million  people, requiring the need for professional water and extreme weather damage restoration professionals. 

SERVPRO of Marlton/Morningside answered the call!

Our brave team members at SERVPRO of Alexandria answered the call by driving for over 24 hours to Irving, TX. Homeowners & business owners alike were faced with unprecedented snowfall while dealing with power outages, frozen pipes, and water damages.

Nationwide Resources to Handle Floods and Storms

When storms hit any part of the US, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (703)739-2800

Make SERVPRO of Marlton / Morningside Your Emergency Contact When you Encounter Mold

1/13/2021 (Permalink)

Mold in Kitchen Wall Behind Cabinets The homeowner suspected mold & sure enough, we found it hiding behind the kitchen wall.

After any water disaster, excess moisture and standing water can play a big part in the growth of mold in homes and commercial spaces. When returning to a residence or business that has been inundated with moisture or standing water, be cautious! There is a chance mold is present. Mold can be a reason of concern for those in your family with asthma or anyone with a weakened immune system.

When you suspect or encounter mold in your space, make SERVPRO of Marlton / Morningside your emergency contact. We will help you clean and dry out your space quickly. For best results, you will need to tackle your mold concern within 24 to 48 hours. Before SERVPRO arrives on the scene, open doors and windows to help dry and air out your home or commercial space. If you have fans, use them to dry out & speed up the process. Be sure to position fans to blow air outside or towards open windows.

Once SERVPRO arrives, we will:
1. Inspection and Complete a Mold Damage Assessment
2. Contain the Mold
3. Begin the Air Filtration Process
4. Remove Mold and Mold-Infested Materials
5. Clean Contents and Belongings
6. Start the Restoration Process

If You See Signs of Mold,
Call Us Today – (301) 856-5402

How to Prevent Fires and Fire Damage at Home

1/13/2021 (Permalink)

Questions about Fire Damage, Call Us Today – (301) 856-5402 Questions about Fire Damage, Call Us Today – (301) 856-5402

Fires in your home can be catastrophic and extremely costly. It is crucial to take the necessary steps to prevent such disasters, sparing personal belongings, and, more importantly, lives. Here are some tips from the experts at SERVPRO of Marlton / Morningside:

Smoke Detectors

By law, you are responsible for having and maintaining smoke detectors on each level of your home and basement in Maryland. Smoke detectors act as the first line of defense against ignition and spread of fire. Confirm with your local regulations as to whether or not your home is up to code. Early detection of smoke can help prevent bigger damage and expensive repairs.

Fire Extinguishers

In addition to installing smoke detectors, fire extinguishers are great to have on hand in case of an emergency. If you don’t currently have one in your home, pick up one or more of the standard five-pound extinguishers. They are lighter in weight and easier to use.

Fireproofing Techniques

Reduce the chances of spreading fire in your home by taking every necessary precaution. This includes checking the condition of your kitchen, attic, garage, roof, living room, and chimney.

When smoking indoors or in the garage, make sure there are no combustible materials nearby. When baking or cooking, keep pot handles turned in and over the stove, use oven mitts, clear greasy messes from the area.

There is no substitute for training and experience when it comes to dealing with loss from a fire. As fire damage specialists, our business is built upon fire restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.

If You Have Questions about Fire Damage, Call Us Today – (301) 856-5402

From this SERVPRO family to yours, it’s moments like these that make us so incredibly proud to be apart of our community!

12/24/2020 (Permalink)

From this SERVPRO family to yours, it’s moments like these that make us so incredibly proud. Image of family outside. From this SERVPRO family to yours, it’s moments like these that make us so incredibly proud to be a part of our community!

As the season of giving is upon us, SERVPRO of Marlton / Morningside, along with our sister franchise SERVPRO of Alexandria, would like to share with all of you how we have gone above & beyond this holiday season to truly make a long-lasting impact within our community this year! 

As you may know, we highlighted an initiative in early December & asked you for your help! Our goal was to spread the Christmas spirit to a family in need. A family who did not have access to their loved ones, food, presents, or a home. You all came through in a big way this year and shared with us your stories. We were blessed to have received so many entries & shed a tear with each one. 

There was one family's story in particular that truly touched our hearts. We were contacted by the eldest daughter of a family of 7. This family has been through so much this year that we could not pass up the opportunity to make their holiday season bright! 

On top of the special and personalized gifts we shared with each of the family members, we were able to provide them with a bit more peace of mind. We are covering the cost of their rent in January 2021 and have invested $1,500 into a college fund for their eldest. As you can imagine, the tears were flowing from all of us. We are so happy to have connected with this family to make a difference. 

From this SERVPRO family to yours, it’s moments like these that make us so incredibly proud to be apart of our community! We are wishing you a joyous holiday season filled with happiness & good health and cannot wait to see you all in 2021! Happy Holidays

Smoke and Soot Cleanup in Marlton & Morningside, MD

12/19/2020 (Permalink)

Smoke and Soot Cleanup in Marlton & Morningside, MD Smoke and Soot Cleanup in Marlton & Morningside, MD. Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO of Marlton & Morningside Today –

Smoke and fire damage can be some of the worst things your business can experience.

The smoke left behind from a fire can wreak havoc on the structural components of your space & completely damage your inventory. Even soot residue can become an issue you will need help to resolve. Additionally, when there is a fire, fire extinguishers & water are commonly used to tackle the flames which can also leave you & your business with damages you did not even consider.

If your commercial property has been directly affected by smoke and fire, count on SERVPRO of Marlton & Morningside to "make it like it never happened." We will help you get the damage under control and work with you to create a plan for restoring your property.

Our team at SERVPRO of Marlton and Morningside will work quickly to curb the problem, evaluate and establish the extent of the damage affected by the loss. We may even offer you pack-out services should we find your items need to be sent away for restoration.

Have Questions about Fire, Smoke, or Soot Damage?

Call SERVPRO of Marlton & Morningside Today – (301) 856-5402

SERVPRO of Marlton & Morningside Making a Difference in OUR Community

12/19/2020 (Permalink)

Happy Holidays from your SERVPRO of Marlton & Morningside family Happy Holidays from your SERVPRO of Marlton & Morningside family!

As we continue to make a long-lasting impact in our community this holiday season, we are happy to share some exciting news! SERVPRO of Marlton and Morningside have partnered with the Salvation Army to sponsor two children in our local community through the Angel Tree program.

The Salvation Army has assigned two Angels to us as a sponsor & sent the children's wish lists our way. Our team had a blast shopping for our "Angles" in hopes to make this a holiday season they would not forget.    

Our team at SERVPRO of Marlton and Morningside will be donating toys & clothing to a young boy & girl. Let the fun begin! The young boy had a bike on his wish list & the young girl asked for LOL Dolls. We are so happy that our SERVPRO team was able to come through will the requested items & cannot wait for these children in our community to receive the wonderful gifts!

Why SERVPRO of Marlton/Morningside is Your Best Choice in the Marlton & Morningside Area

12/19/2020 (Permalink)

SERVPRO of Marlton/Morningside is Your Best Choice in the Marlton & Morningside Area SERVPRO of Marlton/Morningside is Your Best Choice in the Marlton & Morningside Area

"Great things in business are never done by one person. They're done by a team of people" - Steve Jobs

We are your go-to highly trained restoration specialist when it comes to damage in your home or commercial space. Our staff s equipped with the knowledge to restore your property.

Our team members are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

The Employee Certification Training is a self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Certification is awarded once a crew member passes successfully completes modules in the areas of: Crew Training, Fire Restoration, Water Restoration, Carpet & Upholstery Cleaning.

e-Learnings: All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes: SERVPRO of Marlton / Morningside offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control Mitigation
  • Awareness Response Seminar (non-credit course)

Have Questions about Mold Damage? Call SERVPRO of Marlton & Morningside Today – (301) 856-5402

Eliminate Odors from Fire Damage

12/9/2020 (Permalink)

Eliminate Odors from Fire Damage After a fire, odors can get trapped beyond the areas affected by the fire and will be absorbed into the materials in your space.

Fire and smoke can wreak havoc on your home or business with devastating consequences. 

In addition to the physical fire damage that occurs, it can be a trying time emotionally. After a fire, odors can get trapped beyond the areas affected by the fire and will be absorbed into the materials in your space such as carpeting, drywall, furniture, drapes, wood, and more. Let the experts at SERVPRO of Marlton / Morningside help because we know exactly what to do.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

As fire restoration pros, we use 2 primary methods to eliminate odors:

  1. Dry fogging- Dispenses solvent-based deodorants as very small particles
  2. Ozone- Activated oxygen quickly dissipates with no residue, fragrances, or chemicals that some can be sensitive to

If your home or commercial space has been affected by a fire, contact SERVPRO of Marlton / Morningside TODAY as we can make it "Like it never even happened." 

Your Water Remediation Process with SERVPRO of Marlton / Morningside

12/9/2020 (Permalink)

SERVPRO of Marlton/Morningside on the scene for a water remediation event. SERVPRO of Marlton/Morningside on the scene for a water remediation event.

A fast response is the single most critical factor in restoring water-damaged materials.

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your space.

As each and every water damage event is a little different and requires a unique solution, however, the general process stays the same.

  1. Contact SERVPRO of Marlton/Morningside. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.
  2. Water Damage Assessment & Inspection. Recognize and stop the water source quickly. Identify the category of water damage to ensure our professionals restore your property based on industry guidelines. Survey the Extent of the Water Damage and Inspect the Premises. Move or block furniture.
  3. Move-Out and Pack-Out. Begin the removal process almost immediately. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth. Inspect the Carpet Pad and Carpet.
  4. Drying / Dehumidification while monitoring the floor & walls of the affected areas. High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.
  5. Cleaning and Sanitizing, Odor Removal, and Deodorization. Sanitizing Treatments depending on the scenario. We may use antimicrobial, antibacterial, or disinfectant treatments to clean your property. We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.
  6. Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If you experience storm or flood damage to your home or business, give SERVPRO of Marlton/Morningside a call (301) 856-5402, we are Here To Help.

How To Handle A Mold Problem In Your Space

12/9/2020 (Permalink)

If you have mold concerns, call SERVPRO of Marlton/Morningside at (301) 856-5402. We will send our specialist to inspect. Mold concerns? Call SERVPRO of Marlton/Morningside at (301) 856-5402. We will send our specialist to inspect and assess your property quickly.

Often, mold can be the result of flooding or water damage. If this is the case for your home or business, you can count on SERVPRO of Marlton/Morningside to not only remove your mold but also deal with any flood damage. We can apply structural drying, eliminate odors, and perform repairs on damaged areas.

If you find you have a mold problem in your home or business space, your primary focus should be safety:

  • Most notably, mold growth can occur as rapidly as 48-72 hours.
  • Individuals including children, the elderly, and anyone with respiratory problems may be presented with greater health risk when living or working in a space that contains mold.
  • If you encounter a strong & musty odor in your space, this could indicate mold is hiding under carpeting or behind drywall. 

If you detect or find mold:

  1. Steer clear of the affected areas.
  2. Disable the HVAC system and turn off fans.

Contact SERVPRO of Marlton/Morningside as we are your go-to professionals for mold remediation services.

Try to AVOID:

  • Do NOT touch or agitate the mold in any way.
  • Do NOT spread or move the flow of air across any surfaces with suspected or visible mold growth.
  • Do NOT attempt to remediate the area yourself.
  • Do NOT spray bleach or other disinfectants on the mold as the mold if not treated properly, can return.

If you have mold concerns, call SERVPRO of Marlton/Morningside at (301) 856-5402. We will send our specialist to inspect and assess your property as quickly as possible.

Water Damage: Helpful Tips & Techniques

2/25/2020 (Permalink)

Water damage on hardwood flooring A faulty washing machine caused this living room to flood. SERVPRO of Marlton / Morningside was called in to clean up the damage and restore the home

Many of our customers have learned the hard way that water damage is a big problem. It can destroy not only your home and your finances, but also destroy the sentimental items that you can’t put a price tag on. For that reason it’s a good idea to learn what causes water damage so that you can better avoid it. But if you cannot avoid it then here are some tips on what to do if you have been victimized by it. Depending on the severity of your damage you may need to contact the local authorities, and insurance provider, but eventually they will most likely get a SERVPRO® crew out to your location to fix it up.

Safety First with Water Damage

The first concern is the safety of friends, family and you in your home or area. Common causes of injury after water damage to a structure are slip hazards, and electrical shock due to careless mistakes that might have been avoided. Essential Water Damage Info Here

On this note, don’t just go about business as usual, avoid kitchen appliances, and avoid tampering with major electrical devices that are connected to the building until authorities have deemed that it is safe to do so. This includes ceiling fans, lights, and televisions.  Water Damage Emergency Tips

Factors That Impact Water Damage Restoration | SERVPRO of Marlton/Morningside

12/18/2019 (Permalink)

White plastic plumbing pipes with blue towel tied around piping If you are dealing with any water disaster, contact SERVPRO of Marlton/Morningside. We have the experienced to take care of any damage.

Factors That Impact a Water Damage Restoration Service

Water causes more damage than you might realize. Standing water and the moisture it leaves behind can seep into textiles and crevices, which creates an environment for mold.

Many people turn to professional cleanup companies because restoration is an involved process. If the damp isn't completely dried out, mold can grow under the new surfaces you have built. Discover the factors that impact the service of water damage restoration.


Depending on the cause of the water damage, it can affect any part of your house. For example, a roof can develop a leak or mold under the shingles. The ceiling underneath can start sagging because of water damage. Water completely destroys drywall, which is widely used for most walls. Those repairs aren't always as difficult, so the cost is lower.

Unfortunately, water travels downward and collects. The basement often sees the most water damage. It's also a space that's especially difficult to dehumidify because it's at least partially underground. The basement is difficult to keep dry on its own, and a flood or other water disaster wreaks havoc. Basement dehumidification and restoration is sometimes the costliest service.


As noted above, drywall is especially susceptible to water damage. Luckily, drywall is relatively inexpensive and easy to install. Other materials might affect not only the cost, but the contractors needed to restore the area.

For instance, another material that's very susceptible to water damage is hardwood, which is common for flooring. Quick removal of the water might spare large parts of the hardwood. Indeed, a hardwood floor might be fine after a short period of submersion. However, it needs dehumidification correctly to preserve its integrity.

Laminates don't necessarily deteriorate themselves. However, they don't prevent the water from soaking underneath. Therefore, the subfloor degrades quickly. The same happens with carpeting, which also quickly becomes destroyed by water. On the other hand, tile work is mostly impervious to water damage.

Size of the Area

Whenever you undertake a home improvement project, the size of the area impacts the time involved as well as the cost. The same factor is true for water damage restoration.

You might seek out water damage restoration services after a small incident such as discovering standing water in your attic because of a leaky roof. You'll almost certainly call if a storm caused a nearby river to flood your house. Naturally, the first incident will often result in a shorter and cheaper service than the second.

Amount of Water

In the same vein, the size of the job impacts the cost and time needed. The amount of water involved dictates the size of the job. So, if you want restoration from a leaky pipe, you'll likely spend less money and time than after a full flood.

Likewise, the presence or lack of standing water also impacts the service. If the contractors first have to pump out the water before they even get to the dehumidification process, obviously that task bumps up both time and cost.

Type of Water

Not all water is equal, and the type of water that caused the damage will impact how the restoration service goes.

The best-case scenario is the small leak mentioned above. However, a burst supply pipe is also a decent scenario. Sure, the water can infiltrate your walls and cause flooding in your basement. However, the key is that it's clean water.

You may have heard of gray water, which comes from the dishwasher or washing machine. This water is considered slightly contaminated. However, it's not too bad compared to the next type, so water removal and the subsequent restoration aren't as involved.

The bad guy of water is blackwater. Blackwater can come from that flooding river. It's also the category for a burst sewage pipe. Removal of blackwater is tricky because infectious organisms and other biohazards are likely involved. What's more, even after cleanup, the restoration is more involved because you probably have more to replace.

Don't ignore even minor water damage in your home. Call the damage restoration specialists at SERVPRO of Marlton/Morningside for help.

4 Types of Flood Waters | SERVPRO of Marlton/Morningside

12/18/2019 (Permalink)

flooding inside yellow room with tv, chair, lamp and dresser held above water by ropes If you experience any storm damage or are in need repairs, contact SERVPRO of Marlton/Morningside

4 Types of Flood Waters

Regardless of where you live, you can be the victim of a flood. Thanks to the damaging effects of water, floods can destroy much of your home and everything inside. If you want to better protect your home from flooding, check out these four common types of flood waters you should be aware of.

  1. Clean Water Flooding

Sometimes, a faulty pipe or appliance causes flooding inside your house. For example, during the winter, a pipe (containing fresh drinking water) freezes and breaks to create a leak in your basement. This water was designed to be used and consumed by humans, so you don't have to worry about contaminates like sewage.

As long as you catch the damage quickly, this type of flooding can be stopped fast. All you need to do is turn off the water from the source, such as the main water valve. It's still important to remove the water and dry items as fast as possible to prevent mold and mildew, which can cause breathing problems, skin irritation, eye irritation, and other medical issues.

  1. River Flooding

If an area suddenly receives a lot of rainfall (or a lot of snowfall that melts quickly), it can cause rivers to overflow. Nearby houses, which are normally far from the waters, may find their basements, crawlspaces or entire house filled with river water. Unfortunately, this type of water may be heavily contaminated.

First, many rivers, especially those in urban areas, aren't clean. They contain many pollutants, chemicals, and diseases that can harm you and your family. Similarly, while the water was traveling to your home, it may have caught water pouring from overflowing sewers, which means the flood water may contain fecal matter and similar contaminates. For this reason, especially if there was lots of water damage, many homeowners need extensive repairs to drywall, flooring, and other areas of the home.

  1. Groundwater Flooding

While much of the Earth's water is on the surface in the form of oceans, lakes, and rivers, there is also a lot of water hiding underground. This groundwater is commonly used for drinking wells, which means it is relatively clean. Plus, as the water is pushed through dirt and rocks, it may shed more contaminates. For this reason, unless the water smells or looks rancid, you can assume that it is mostly clean.

As long as you start cleaning right away, you should be able to restore much of what was exposed to the water. If drywall was impacted, however, you may need to have your walls opened so that they can fully dry. Even if the wall looks dry and clean outside, it may have mold and moisture inside the walls. This is especially a problem if the insulation absorbs water because it can hold the water for a long period of time.

  1. Sewer Flooding  

Sewage can be found in nearly any type of flood water, but flood water can also come directly from the sewer. In some cases, this is simply caused by your toilet or septic system backing up. As a result, the toilet and other drains may begin to let sewage back into your home.

In more severe cases, if lots of flooding causes the sewage system to overflow (or if the system is damaged in some way), it can cause sewage to back up into your home via the toilet. The worst part: this backup is not just your waste; it can be waste from anyone in your community. Sewage like this isn’t just gross; it can cause illness and disease.

Not all flood water is contaminated, but all flood water can lead to major damage and mold growth. If you would like to know more about types of flood waters and damage or if you need to request a quote, contact us at SERVPRO of Marlton/Morningside today.

Secondary Damages | SERVPRO of Marlton/Morningside

12/18/2019 (Permalink)

Brick house with boarded up windows and plastic tarps covering roof Contact SERVPRO of Marlton/Morningside if you experience any storm damage. We have the expertise and the resources to handle any size disaster.

How to Protect Your Home Against Secondary Damages After a Storm or Fire

Whether your home was damaged by a storm or a fire, secondary damages are a real concern. The term secondary damages refers to the types of damage that occurs after but as a result of the initial event. For example, if your roof was damaged during a storm, water damage that occurs during subsequent storms, as a result of the damaged roof, would be secondary damages. Fortunately, options exist for preventing these damages.

Tarp Over Services

A properly installed roof tarp can provide protection for up to three months — plenty of time to settle insurance issues and schedule a repair. The key is to contact a damage restoration and mitigation company immediately so they can apply tarp and dry out any moisture in your attic before further damage occurs.

What to Expect

Professional tarping services are much more secure than the average DIY job. Professionals first remove the debris and measure the damage to ensure that they use the correct tarp size. Tarps must be larger than the damaged area to ensure moisture cannot penetrate the roof.

Further, the tarps must be positioned so that water cannot flow underneath them, which is achieved by always bringing the tarps over the peak opposite the damage and sandwiching the edges beneath boards so that future winds and storms will not pull the tarp free.

Window Boarding

Not all window damage results in broken glass. Damage to the seals or frames can be just as devastating, since moisture can still get into the home.  Signs that you need damage control include damp ceilings below an upstairs window, moisture leaks in around your windows, bubbling paint on the walls surrounding your windows, or mold on the window frames.

What to Expect

Professional boarding services are able to cover your windows without causing permanent damage to the frames or your home's siding. Boards are cut to fit each specific window. Any damaged glass is removed, and then the window may have a sheet of plastic to keep out moisture.

Once the window is covered with plastic, the boards go into place. The boards typically screw into the frame or siding, but the damage can be patched after the window is replaced. Keep in mind that boards are more for security and to prevent further damage, not moisture prevention.

Mold Prevention

Mold growth can begin in as little as 24 hours after water damage occurs. If you suspect that your home suffered damages and that moisture is still present following a storm or fire, then schedule a visit from a damage contractor within the first day.

You must notify your insurance company to let them know that you have a contractor coming out to mitigate secondary damages. The insurance company may require specific documentation, including photographs and reports, if mitigation begins before an insurance adjuster has a chance to view your property.

What to Expect

The best strategy to minimize mold growth is to quickly dry out the home. First, pump out any standing water in the home. Once this is complete, move furniture, personal items, and rugs to a dry location. The carpet may also need removal, especially if it is not salvageable.

Once the room is clear, the contractors will begin the full dry process. Typically, a combination of water extractors —similar to powerful industrial vacuums — and industrial fans quickly remove the water. A biocide treatment may also be applied at this point to minimize the chances of mold growth.

Contact SERVPRO of Marlton/Morningside for more information on repairs and restoration after damage occurs to your home. We want to help get your home back to good condition.

After a House Fire Waiting for the Restoration Company

11/18/2019 (Permalink)

Brick house with flames and white smoke coming out of burning roof SERVPRO of Marlton/Morningside knows exactly what steps to follow after a fire. Give us a call and we will assess the damage to your home.

Things to Do After a House Fire While Waiting for a Cleanup Company

A fire in your home, even if it is a small fire, can create a lot of problems that you need to deal with. While the majority of the cleanup is often contracted to a clearing and restoration service, you can do some things while waiting for the restoration company to start your cleanup. 

Limit Traffic in the Home

Once the fire department releases the home to you, keep the number of people walking through the house to a minimum. Things like soot and other debris can quickly grind into carpets and upholstered items, and it will be much harder for the restoration company to remove from the fabric.

If you do need to move around in the house, lay down some plastic runners in the traffic areas, and try to keep everyone out that does not need to be in the building. People often want to see the aftermath of the fire, but if they don't need to be in the house, they just add to the potential problems and could be a safety concern. 

Cover Your Furnishings

If the furnishings in your home are still relatively clean after the fire, put some plastic over them to keep dirt, soot, and ash off the upholstery. The upholstery may smell like smoke or other odors from the fire, but if the fabric is still clean, dealing with furnishing restoration is much easier. 

Clean Out the Fridge and Freezer

The electricity to your home is often shut off during fire suppression efforts, and if you can’t move back into the home for a while, take the time to clean out the refrigerator and the freezer so that the food does not spoil and ruin the appliances. Once all the food is out, prop the door open on both the fridge and the freezer to keep them from getting musty or growing mold inside.

Unplug Appliances and Electronics

If appliances or electronics are in the house that may turn on when the power comes on, unplug them from the outlets. If the items do not appear to have damage on them, they could have water damage inside or a short that you can’t see.

Something as simple as a wire with the insulation melted off could create a spark and start another fire when the power comes on. Unplugging the attached electronic or appliance is the safest way to isolate it and make sure everything is in working order.

Retrieve Your Important Documents

If you have documents in your home that are important like birth certificates, death certificates, your marriage license, or important insurance documents, retrieve them from the home as soon as possible. The longer these documents stay in the home, the more likely they are to sustain damage, and some of the documents will be hard to replace. 

Locate the documents and put them in something secure to protect them. Move them to a safe deposit box, or invest in a lockbox to keep with you until you are able to return to your house. If you decide to keep the documents with you, make sure the lockbox is fire-, water-, and tamper-proof so that you don't risk losing these documents again. 

At SERVPRO of Marlton/Morningside, we specialize in cleaning up after a fire in your house. We have the experience, tools, and manpower to help you pick up the pieces after a fire of any size. Give us a call and we will assess the damage to your home, let you know what it will take to clean it up, and get started right away so we can get you back in your house. 

What to Know About the Water in Your Crawl Space

11/18/2019 (Permalink)

Man with blue overalls and safety mask on in crawl space rolling up plastic drop cloth A water disaster can create issues in your crawl space. If you experience water damage of any kind give SERVPRO of Marlton/Morningside a call.

What You Should Know If You Have Water in Your Crawl Space

Your home's crawl space is one of those areas you may not often think about since you likely rarely see that part of your home. However, when you have a problem with water damage in your crawl space, you realize how essential this area is to your home.

Water damage can easily occur in a crawl space, so you should look at it every few months to scan for problems. The question often remains, however, is how the water damage happens in the first place. Unless you had a major weather event or other obvious leaks, you may be puzzled to find water damage in your crawl space. Read on to learn more about water in your crawl space.

What Causes Water in the Crawl Space

Increased Humidity

Some houses have a higher level of humidity. This is often the case with older homes with broken seals or homes that need more sealant around the windows and doors. If your crawl space is not sealed, the problem is often worse.

The excess humidity in a crawl space can cause a variety of problems for your entire home, including bad air quality, water damage, or mold growth. Your crawl space can even take on a thin layer of standing water in some cases.

Broken or Leaking Pipes

If you see a large puddle of water in your crawl space, you may have an issue with one or more of your pipes. The water may be from different pipes in your home, from fresh water pipes going to your sinks and showers to used water from the toilet.

The smell in the crawl space will help you determine which pipe is broken or leaking. If you smell a sewage smell, you will know the water is from the toilet. A mustier smell is likely due to a fresh water pipe. When fresh water sits stagnant for a long time, it can take on an unpleasant smell, but not the same as sewage.

Leaking Roof

Crawl spaces are located in different areas in homes. If your crawl space is near the bottom of your home, chances are you will notice a roof leak before the water makes it to the crawl space. If your crawl space is at the top of your house as part of your attic space, you may not notice the roof leak right away.

You may also have a leak into the attic that is going down a wall and into the crawl space. You may not notice the leak right away until you see water damage to the walls. Most homeowners look for roof leaks in the ceilings as they are more noticeable. A leak into the crawl space and down the walls are not generally noticeable until they have done great damage.

How to Clean a Wet Crawl Space

Once you notice wetness in your crawl space, you first need to locate the source of the water and make the necessary repairs or adjustments. You then need to remove the water and dry the area as much as possible.

If you want to do this yourself, you can use a wet vacuum to remove standing water. You can then wipe up any excess water with towels, and dry the area with a fan.

However, if the water is excessive or if it contains contaminated water from your toilets, you should leave the clean-up to professionals who have the proper equipment to deal with the water. Contaminated water can make you and your family quite ill.

If you have water damage in your crawl space, or in any area of your home, please contact us at SERVPRO of Marlton/Morningside right away.

Storm Damage and Your Home’s Structure

11/18/2019 (Permalink)

Large uprooted tree laying on ground with branches creating roof damage to red brick house SERVPRO of Marlton/Morningside responds immediately to any storm emergency. We repair your home to its pre-disaster condition.

Ways a Storm May Damage Your Home's Structural Integrity

One of the reasons why prompt storm damage remediation is so critical is because a storm may damage your home in ways that aren't always obvious. A professional can help you identify and solve any storm damage to the structural portions and other inner workings of your home.

Discover some of the ways a storm could damage your home's structural integrity.

Roof Damage

Your roof can have obvious structural damage if a tree falls on it. However, that's not the only way that a storm could damage the structure of your roof. For example, large tree branches that fall on the roof can also cause damage even though they don't cause an evident cave-in.

Another way a storm can structurally damage your roof is by overloading it with weight. Too much snow can have this effect, especially if it's very wet snow or accompanied by ice.

Foundation Damage

One type of storm damage that can affect your foundation is flooding. Another is erosion. Localized flooding can increase the pressure of water against your foundation wall, which could result in cracks, shifting, sinking, and bowed foundation walls.

Erosion can be more insidious. Rivulets of water from the storm can wash away dirt from around your home's foundation. At first, this may not seem like a big deal, but the ground around your foundation is what holds it in place. And erosion can eventually result in similar types of foundation damage as it allows water more access to your home's foundation.

Interior Water Damage

Whether it enters through a broken window or a roof leak or rises up from the ground, water can be one of the biggest forces of storm damage. Although water may not destroy literally everything it touches, it can come close. Water can cause structural failure in commonly used building materials in your walls, ceilings, and floors.

Drywall can soften once it's been soaked in water and will need replacing. Other building materials such as particleboard may swell up and need replacing as well. Water can also cause plywood to delaminate and make other types of wood crack or split.

Floors, sub-floors, structural beams, rafters, and other significant structural components of your home could be susceptible, depending on what they're made of.

Pest Damage

Although storms don't actually create pests, they can send wildlife looking for places to shelter and can sometimes create damage that allows pests into your home. While most pests are just a nuisance (and sometimes a potential health and safety hazard), some can actually affect your home's structure as well.

Termites may be the most significant example of an insect that causes structural damage. Other wood-destroying insects (typically carpenter ants and powder post beetles) can also cause structural damage to wood components of your home. Prompt storm damage repair can reduce the chances of picking up any of these pests due to storm damage.

Mold Damage

Mold can be a byproduct of storm damage. Because the visible growth of mold exists on the surface of a wall, floor, or other object, homeowners may think of mold as more of a staining problem than a structural problem. But mold has deep-reaching roots that can also eat away at the interior of the object it infests.

Mold uses the organic substances in the wall or other structure as food, so a more severe mold growth may mean a faster deterioration of structural stability. Fortunately, this damage doesn't occur quickly. But mold growth does begin quickly; the EPA recommends remediating any moisture problems in under 48 hours to prevent mold.

As you can see, your home's structure is susceptible to many other types of damage than just large falling objects. For more information on storm damage, how you can prevent storm damage, and what to do if you suspect your home has sustained damage from a recent storm, get in touch with SERVPRO of Marlton/Morningside today.

First Response Actions | SERVPRO of Marlton/Morningside

10/16/2019 (Permalink)

hot fire with red flames Fire damage can be very devastating for a business or commercial property. We are the fire and smoke damage restoration experts.

After a disaster, the only thing a business owner likely wants is to clean up the mess and get back to work. However, property damage from a fire or flood could suffer smoke and soot damage, water damage, and mold. Biological hazards from sewage and chemicals in the floodwater runoff make the cleanup a dangerous task.

Professional restoration services can salvage property that others may think are beyond help. The 24-hour services normally arrive on the scene within a couple of hours after a call, but anxious business owners can begin the process with caution.

Inspect for Safety

Stay away from evacuated areas until the authorities allow people to return. Do not enter a building with structural issues. Enter smoke-damaged buildings cautiously because the particulates in the air from the fire can harm respiratory health. Wear gloves, rubber boots, and face masks for protection.

Contact utility services or talk to officials in a flooded area about the safety of entering the building. Consider the building hazardous until utility workers or fire investigators have turned off the electricity and made certain gas utilities do not pose a threat. Wear rubber boots, or chest waders if needed, to ensure protection from any standing water.

Increase the Ventilation

Open the windows for better air circulation to remove smoke odors, but only if the weather is not rainy outside. You don’t want to add more water to the environment. If the utility services decide you can safely turn the power back on, install fans in the windows to direct air out of the building. Do not attempt to use any previously submerged electrical appliances.

Protect the Carpets

Do not walk across soot-stained carpets because this can cause the soot to spread and embed deeper into the carpet fibers. Plastic bags over furniture legs or sheets of aluminum foil under the legs can protect carpets from upholstery fabric dyes that may seep from wet furniture. Do the same for metal legs, as they can leave rust stains behind when wet.

Sort Some Items

Professional restoration services can salvage a surprising amount of property, including electronics, but cannot help when items have melted or burned severely. Remember to photograph and keep an inventory list of anything thrown out so the information is available for an insurance claim.

Remove Smoke Odors

If the fire occurred in a small area, like a break room, the rooms closed off from the event may only need air cleaning to make them usable again. Fill bowls of baking soda and distribute throughout the room to remove some odor. Install air purifiers as well if possible. Turn off HVAC systems to prevent the circulation of smoke and soot through the ventilation ducts.

Avoid Potential Pathogens

You can’t always salvage everything during extensive floods. Many business locations are in urban areas where a flood could cause sewage systems to overflow and expose people to pathogens. The water may also contain toxic chemicals like oil and gas from flooded cars or roads and runoff from industrial buildings.

Do not allow the floodwater to encounter any exposed skin. Do not allow employees to remove their property before the restoration company arrives because of the risk of pathogen exposure. Allow restoration professionals to clean any items deemed salvageable to ensure the belongings are safe to handle.

Business owners want to get back to work after a disaster, but they also need to exercise patience to avoid illness or the unnecessary loss of equipment. At SERVPRO of Marlton/Morningside, we can help. Our restoration technicians will work with you and your insurance company to make the process fast and effective. Contact us today. 

Things You Can Do for Your Home After a Fire | SERVPRO of Marlton/Morningside

10/16/2019 (Permalink)

House with fire damage to upper level and roof If you've experienced a small isolated fire or a complete burn down, you need a property restoration company to properly assess the damage. SERVPRO of

Without a doubt, a house fire is catastrophic to a family. It does not matter if the fire completely destroyed everything or if only a portion of a single room was involved, your family will be greatly affected. You want to get things back to normal as soon as possible, which means you’ll need a professional fire damage company to do repairs and restoration.

But while you wait for the professionals to do their work, you can take care of some things yourself. Of course, you must wait until the fire department gives you the all clear that the place is safe for you to enter. Even if only one room was involved, you need to know that the house is secure. In any fire, burning materials release toxic fumes that linger and can be dangerous if you inhale them.

In addition to toxic fumes, the structure of the building may be impaired. The fire department is trained to inspect all the places that were involved in a fire and decide if the house is structurally sound or not, which is crucial before you can enter. Once you have been told the house is safe to enter, here are a few things you can do yourself.

Secure the House

You do not want any more damage to the house after a fire. To ensure that the house is secure from wind, rain, and any unwanted people, board up all windows and doors that are damaged. If the roof or walls were damaged, be sure to put a tarp over the open areas if you cannot cover them with wood.

If the whole house was damaged, you may want to put a privacy fence around the property. You don't want anyone going in or being around the place who may get hurt, cause more damage, or even take things from your exposed house.

Pump Out Water

Firefighters use a lot of water to put out a fire. You need to get any standing water out of the house before it starts to mold. You can rent a pump from a local tool rental facility. Make sure the fire department and electric company have okayed the use of the electricity for the pump. If not, ask a neighbor if you can run an extension cord from their home to the pump.

Remove Trash

Some of your belongings won’t have survived the fire. Go through your home and throw out anything that is not salvageable. This includes getting rid of food items in the refrigerator and cupboards. Be sure to get rid of burned clothing, medicine, and cosmetics too.

Pull Out Furniture

If the furniture has not been burned but is covered in ashes or has water damage, you should pull it out of the house. Even if you do not see any soot or water, the material will smell like smoke. Taking the furniture outside gives it a chance to dry and air out. Keep in mind the pieces will still need to be professionally cleaned if you plan to keep them.

Ashes and soot are difficult to remove from furniture, walls, floors, and ceilings. Getting the smell out of the house and furnishings is also hard to do. Professional fire restoration companies understand what is required and have all the equipment and know-how to get things back to as normal as possible.

Whether you need to have a few pieces of furniture cleaned, or the whole house restored after a fire, contact SERVPRO of Marlton/Morningside to take care of things for you. We can handle it all so you can begin rebuilding your life.

Storm Damage Prevention and Restoration | SERVPRO of Marlton/Morningside

10/16/2019 (Permalink)

Severe thunderstorm and tornado forming in the background After a devastating storm, contact us as soon as possible. Our job is to repair your home to its pre-disaster condition.

Dealing with a strong storm, such as a severe thunderstorm or tornado, is not easy, but following the right procedures helps keep the damage to a minimum. Naturally, you want to prepare well for any upcoming storm, and of course, you also want to restore your home to its original condition if any damage occurs.

This article looks at how to prepare for strong storms and also examines some key restoration issues.

Preventing Damage From A Storm

One important task for homeowners expecting severe weather to strike their area is to trim back any large tree branches that could potentially fall on their house. In many cases, roof damage from strong storms is the result of large branches falling on the roof and letting rainwater into the home.

Doors and windows often sustain significant damage during strong storms. A good way to keep any damage to a minimum is to cover doors and windows with plywood. If you live in an area where storms are common, it's a good idea to install storm shutters, also known as hurricane shutters.

Do not leave any outdoor furniture outside when a storm is expected. Strong winds can easily lift outdoor chairs and tables and turn them into dangerous flying objects. Put all outdoor furniture in a garage or storage room well in advance of any storm.

Another good idea is to disconnect all of your electronic equipment, such as televisions and computers, before the storm hits. Also, make certain that you know how to turn off your utilities should this become necessary once the storm is over.

Restoring Damage After a Storm

Roofs frequently suffer a significant amount of damage during severe storms. The shingles are often blown off, or tree limbs and other objects create holes in the sheathing. To prevent water from getting into the house through a damaged roof, have a tarp placed over the roof by a professional restoration service, such as SERVPRO.

Also, if you must leave your home after a storm make sure that the doors and windows have been boarded up if you have not done so already. If the storm damaged any boards that you put up in advance, have the damaged boards replaced.

Another vital issue that typically crops up after a major storm is mold remediation. Storms tend to let water into the house, and excessive moisture provides an excellent habitat for mold growth. Mold can gain a foothold in your home in a short period of time, so you must deal with mold problems quickly.

Some mold is not harmful to humans, but other types of mold can cause health problems, so your best course of action is not to deal with the issue yourself. There is no reason to take a chance with your health when experts are available to do the job. Call a qualified restoration firm and have them get rid of the mold. 

It's also quite common for important documents to receive damage after a storm due to exposure to moisture. You will want to save your documents if at all possible. Document restoration is not a do-it-yourself job. Fortunately, many storm restoration companies offer document restoring services.

A great way to save damaged documents is to have them freeze-dried. Air-drying damaged documents is another option. The best method usually depends on the amount of damage the documents received.

Preventing storm damage is important, but it's not always possible to prevent a very strong storm from damaging your home or your belongings. If a storm does cause damage to your home or personal property, SERVPRO of Marlton/Morningside can provide vital restoration assistance. Contact us for more information. 


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